Debt Collector Assistant

Responsible and organised Debt Collector Assistant to support the collection of outstanding payments from customers. The role involves following up on overdue accounts, contacting customers to remind them of pending payments, maintaining accurate payment records, and assisting with debt recovery activities.

• 1) Manage customer accounts, credit limits, payment terms, and credit risk.
• 2) Monitor outstanding payments and follow up on overdue accounts.
• 3) Assess customer creditworthiness and recommend appropriate credit terms.
• 4) Coordinate with sales, operations, and finance teams to resolve payment disputes.
• 5) Maintain accurate customer records and prepare credit control reports.
• 6) Implement effective debt collection procedures and escalate overdue payments when necessary.
• 7) Provide recommendations to management to improve collection efficiency and minimise financial risks.

We're Looking For:

• 1) Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 2) Minimum 3–5 years of experience in credit control or accounts receivable; supervisory experience is an advantage. 
• 3) Junior level are welcome to apply. 
• 4) Knowledge of credit risk assessment, payment terms, and debt collection.
• 5) Good communication skills in English and Bahasa Malaysia.
• 6) Proficient in Microsoft Office and financial or ERP systems.
• 7) Responsible, detail-oriented, and able to work independently and in a team.

• Birthday Perk • Medical Benefit • 5 Working Days • Training Provided • Increment & bonus • EPF, SOCSO, EIS Provided • Paternity / Maternity Leave / Wedding Leave • Public Holiday, Annual Leave, Sick Leave & Hospitalization Leave